We’ve created this FAQ page to answer many of the questions we get on the daily.
I’m clueless about this whole website thing, how do we make this happen?
We are here to help! To make it super simple, you can learn about our time tested process right here.
How much does a website cost to build?
How long is a piece of string? The cost of a website can vary greatly and is determined by a number of things just like the cost of a car. Generally, our website projects start at around $4,000.00 for simple business sites and range upward depending on your unique requirements.
How long does it take to build a website?
A simple business website usually takes approximately 4-6 weeks to design and build. eCommerce websites usually take approximately 6-8 weeks to design and build to create. But in saying this, this time will vary from project to project, as requirements are always different. Our team will make it clear from the outset what the projected timeline will be.
Do I need to own a domain name and web hosting?
Yes, we can and will guide you on this. We have preferred providers, which we recommend based on performance and your requirements, but we will also work with your existing hosting provider if you have one.
Will my website work on mobile devices?
Absolutely! All the websites we design work on all devices. Google won’t rank your website on their Search Engine if it is not mobile-friendly. SO it’s a MUST.
Do you design eCommerce and Online Stores?
We do! We work predominately with WooCommerce and Shopify. Once we discuss your needs, we will assess what the best platform is for your project.
What is a Content Management System (CMS)?
A Content Management System (otherwise known as a CMS) is a tool that allows you to maintain the pages of your website yourself, without the need for any technical skills. A CMS allows you to edit and add pages, images, products or blog entries to your website. No additional software is required – all you need is a web browser and an internet connection. We work predominately with WordPress and Shopify.
Do you provide training so I can maintain my own website
Yes, we provide training to all of our clients at the end of each project. This is done either in-person or over video chat.
Can you help me with Social Media and Digital Marketing?
We focus on what we’re good at – designing and building websites. We do not provide ongoing digital marketing services.
Instead, we are partnered with some amazing marketing professionals who live and breathe both social media and digital marketing, which we will happily refer you to if you need these services.
What is Search Engine Optimisation (SEO) and do you provide this service?
Yes, we provide onsite SEO Services.
In a nutshell, this is the skill of being able to optimise your online content, as well as website structure and functionality so that search engines (like Google) can find it easily and then show it as a top result for your chosen keywords or search terms in the unpaid and organic section of their search results page. As we all know the higher your website features, the more likely people are to see it. This is SEO, and this why it matters.
You can read more about it here.
Will you write the content for my site if I need it?
Yep, we sure will. We include copywriting and editing services on demand.
Can you help me source photos and video for my website?
Do I own my website?
YES! Everything that we build will be 100% owned by you. Most of our clients stay with us for the life of their website. But if for any reason you decide you want to take your business to another studio, we will happily support you in making the transition as effortlessly and efficiently as possible. The website is yours after all, and we want you to take it wherever you go.
Justine is a fantastic designer & visionary. She helped me to understand what I actually wanted and in turn created more than one "perfect" option. I like that she had the confidence to throw in some of her own ideas whilst also perfectly answering my brief. In the end, I went with her ideas of course. Highly recommend for digital, branding & online marketing strategies.
Jess Simon – PLACED MARKETING
Justine is simply the best. Her creativity, efficiency, patience and care towards helping people move forward with their business is something to be admired. She is with you every step of the way.
Shanne Ware – SEVEN BY SHANNE
Justine works to the highest professional standards. Her ideas are excellent. She always brings a project in on time. In thirty years Justine is the best Website Designer we have worked with.
Chris Rowe – ROWE & CO