& SUPPORT PACKAGES
You have the website, but no time or know-how to update it whenever you need? No problem.
Never worry about your website updates again, we take care of core updates, theme updates, plugin updates, security backups and day to day tasks with our Support and Maintenance Services.
We apply all website core updates, plugin updates and eCommerce updates on a fortnightly basis.
Our security tools monitor your Website 24/7 to protect against malware and cleanup any issues that may arise.
We back your website up a minimum of once per week (depending on your needs) to remote to encrypted servers. Your content will be safe and secure.
Alerts detailing any issues (outside the norm) we’ve encountered and actions we’ve taken to resolve said issues.
Most plans allow for general support time, this can include anything… From web page updates, including text and photos, adding new pages, adding or editing products, adding new functionality and providing graphic design services. Additional support can also be purchased at discounted rates, as noted on the plans.
Contact us to discuss you’re requirements.
1 Hour website maintenance per month.
(Additional hours may be ordered at $75/hour)
3 Hour website maintenance per month.
(Additional hours may be ordered at $70/hour)
5 hours website Maintenance per month.
(Additional hours may be ordered at $65/hour)
10 hours website maintenance per month.
(Additional hours may be ordered at $60/hour)
20 hours website maintenance per month.
(Additional hours may be ordered at $55/hour)
WHY DO I NEED WEBSITE MAINTENANCE?
As we have moved away from simple static webpages of the turn-of-the-century to the dynamic database-driven content management systems, I liken the experience to progressing from a horse-drawn buggy to a shiny new automobile. Old webpages could be parked online like you might store an old wagon in the barn. But new websites need regular maintenance to prevent security risks and data loss. Just as we expect to pay attention to timely oil changes and tune-ups on our cars to maintain our investment, our websites need regular attention also.
It is vital to the health of your site too:
- To remove website vulnerabilities and reduce security risks.
- To insure that your website works properly on different browsers like Chrome, Safari, Firefox and Microsoft Edge.
- Because Search Engines value FRESH content.
- Because broken links and pages hurt your search placement.
Whether your website requires an occasional update or ongoing weekly changes, we have solutions to keep your website up-to-date and accurate with fresh content.
WEBSITE MONTHLY RETAINER MAINTENANCE PACKAGES
For those businesses requiring regular and ongoing website maintenance services, retainer plans provide pre-paid services that lock in your discounted hourly labor rate. You can purchase in one month pre-paid increments and update your quantity at the shopping cart when additional months are desired.
Clients purchasing Web Maintenance Packages will receive:
- Lower rates
- Priority service
- FREE Full weekly backup copy of your website (This can also be increased depending on your requirements)
- FREE Updates as they become available
- FREE Fortnightly plugin updates
If you think that you will not make many changes to your website regularly, we can provide maintenance services on an hourly basis, billed at $85.00 per hour.
Our needs fluctuate and most businesses have a busy time and a slower time. Some months you may need more edits and changes done on your site than others. Unused hours will roll-over to the following month for up to 3 months.
CANCELLATION OR CHANGE OF PACKAGE
You are never locked into a fixed length contract. You can cancel, upgrade or downgrade at any time and we will credit any remaining prepaid months and hours. In the event that you cancel your plan, you will receive a credit for all unused hours. All monthly plans will be charged to your PayPal Account automatically.
If you ever have a lot of work to be done, you can buy additional hours at your reduced rate rather than our standard hourly rate. Contact us to change or cancel your package.
GET IN TOUCH
High quality website design and beautiful brands.
Melbourne based, globally connected.
Monday - Friday: 10am - 5.00pm
+ 61 3 9515 5346